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Manufacturer
B&Q
Product Types
Light fittings & acc.
Recall Date
21st Dec 2000
Serial Numbers
N/A
Contact Details
Telephone: 01703 256100, B&Q plc, Portswood House, 1 hampshire Corporate park, Chandlers Ford, Eastleigh, Hampshire, SO53 3YX.
Manufactured Dates
~
Investigator Name
Carey N.J
Product recall
PLEASE STOP USING IMEDIATLEY
Synapse 668F floor standing halogen lamps with floor dimmer switch, 500 Watt, black & white.
Ring Torchiere floor standing halogen lamps with floor dimmer switch, 300 Watt, Black, White, Burgundy & Green.
Our quality control tests have identified a potential safety problem with the dimmer switches on the above products. Poor electrical connections have led to a few occurrences of overheating.
This recall only refers to the above makes Synapse and Ring Lighting. The lamps can be identified by a sticker on the inside of the lampshade stating either RING or OMS (Original Marketing Services) for the Synapse model. The dimmer switch can be identified by the markings 'Taiwan Dimmer Co. Ltd' and the model number 'TD9306' on the underside of the plastic box.
If you have bought any of the above products from B&Q, The Depot or Staples, please do not continue to use them. Return these products to the store where you purchased them.
If you have concerns about similar products purchased from any other retailer, please contact them direct.
Customers who have any queries regarding this product recall should contact the helpline number.
HELPLINE NUMBER 01703 256100 open 9.00am to 5.00pm daily.
We appologise for any inconvenience caused but we are sure that our customers will appreciate the need to take safety issues very seriously.