Manufacturer

Apple

Product Types

Computer Equipment

Recall Date

22nd Nov 2019

Serial Numbers

~

Contact Details

Return to supplier

Manufactured Dates

Apple is recalling certain older Apple 15-inch MacBook pro laptops due to battery issues.

Investigator Name

Electrical Safety First

Check whether you have an affected model with the following steps:

Choose About This Mac from the Apple menu in the upper-left corner of your screen. Confirm your model is "MacBook Pro (Retina, 15-inch, Mid 2015)."

If you have this model, please then enter the serial number in the "Eligibility" section of the below webpage:

https://support.apple.com/en-gb/15-inch-macbook-pro-battery-recall

A more comprehensive guide to finding your Apple product's serial number is available here:

https://support.apple.com/en-gb/HT204308

Once you have checked if your model is affected follow the instructions on the webpage to arrange a free repair.

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